Sitora, located at Diestsesteenweg 229, 3300 Tienen, is responsible for the processing of personal data as described in this privacy statement.

Contact details:

www.sitora.be

Diestsesteenweg 229, 3300 Tienen

016/43 77 67

Personal data that we process

Sitora processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

– First and last name

– Address details – Telephone number

– E-mail address

– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

– Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without your consent, please contact us at info@sitora.be and we will delete this information.

For what purpose and on what basis do we process personal data?

Sitora processes your personal data for the following purposes:

– Handling your payment

– Sending our newsletter and/or advertising leaflet

– To be able to call or e-mail you if this is necessary in order to be able to carry out our services.

– Inform you about changes to our services and products

– Allow you to create an account

– To deliver goods and services to you

– Sitora also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

Sitora does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected.

Sharing of personal data with third parties

Sitora only provides services to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

.Sitora only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure the website works properly and remember your preferences, for example. It also enables us to optimise our website. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored through your browser’s settings.

View, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to revoke any consent you may have to the data processing or to object to the processing of your personal data by Sitora and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organisation to which you refer. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@sitora.be To ensure that the request for access has been made by you, please enclose a copy of your proof of identity with the request.

How we protect personal data

Sitora takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@sitora.be